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1st Flock Documentation

Complete platform documentation for church leaders, staff, and administrators. Covers church management, billing, finance, donations, and platform administration.

1st Flock Documentation

Welcome to the official documentation for 1st Flock — the all-in-one church management platform. Whether you're a church administrator setting up your account for the first time, a staff member managing day-to-day operations, or a finance admin overseeing donations and budgets, you'll find everything you need here.

Platform Overview

1st Flock is a multi-application platform designed specifically for churches and faith-based organizations. The platform is organized into purpose-built applications, each tailored to a specific area of church operations:

Church Management — Your central hub for people, events, communications, and daily operations. Manage members, organize events, coordinate volunteers, run children's ministry check-ins, and more.

Billing & Subscriptions — Manage your 1st Flock subscription, payment methods, invoices, and account billing. This is where church administrators control their plan, add-ons, and payment details.

Finance — A dedicated financial management suite for tracking income, expenses, fund allocations, and generating reports. Includes bank account integration via Plaid and full donation transaction tracking.

Donations — Accept one-time and recurring donations from your congregation through a branded, public-facing donation page. Donors can give to specific funds with full transparency into fee handling.

Platform Administration — Internal tools for 1st Flock platform administrators to manage pricing, promotions, church accounts, security, and system maintenance.

Quick Links

GuideDescription
Account & LoginCreate your account, log in, set up MFA, and manage your session
Getting StartedSet up your church account, invite your team, and configure your first features
Church ManagementMembers, events, groups, communications, and operations
Billing & SubscriptionsPlans, payment methods, invoices, and account management
FinanceLedger, funds, reports, and financial administration
DonationsAccepting and managing donations from your congregation
Roles & PermissionsUnderstand who can access what across the platform
FAQ & TroubleshootingAnswers to common questions and solutions to known issues

Who Is This Documentation For?

This documentation serves everyone who interacts with the 1st Flock platform. Church Administrators who configure and manage the overall church account, subscriptions, and settings. Church Staff who handle day-to-day operations like events, communications, and member management. Finance Administrators who manage budgets, track donations, and generate financial reports. Church Members who access their profiles, view events, and manage personal donations. And Donors who contribute through the public donation page.

Each section clearly indicates which roles have access to which features, so you can quickly find what's relevant to you.

Need Help?

If you can't find what you're looking for in this documentation, reach out to our support team through the live chat widget available in every 1st Flock application, or contact us at support@1stflock.com.