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Help CenterAccount & Authentication
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Account & Authentication

Create your account, sign in securely, and manage your authentication settings including multi-factor authentication and social sign-in.

Account & Authentication

Your 1st Flock account is your gateway to every app on the platform. Whether you're managing a church, overseeing finances, or contributing as a member, it all starts with a single, secure account.

What You Can Do Here

Sign In — Log in with your email and password, or use social sign-in with Google, Amazon, or Apple. If you have multi-factor authentication enabled, you'll complete a quick verification step before accessing your account.

Create an Account — New users can sign up directly or accept an invitation from a church administrator. The signup process walks you through creating your personal account, setting up your church (for new organizations), choosing a subscription plan, and entering payment information.

Reset Your Password — Forgot your password? Request a reset code sent to your email, then set a new password without needing to contact support.

Secure Your Account with MFA — Add an extra layer of protection by enabling multi-factor authentication. Choose between SMS codes sent to your phone or a time-based one-time password (TOTP) from an authenticator app like Google Authenticator or Authy.

Cross-App Sessions — Once you're signed in, your session carries across all 1st Flock apps. You don't need to log in again when switching between Church Management, Finance, Billing, or any other app.

Security

1st Flock uses AWS Cognito, an enterprise-grade identity service, to manage authentication. Your password is never stored in plain text, all communication is encrypted in transit, and sessions are managed using secure HttpOnly cookies that are inaccessible to browser scripts. Social sign-in connections use industry-standard OAuth 2.0 protocols.

Getting Help

If you're locked out of your account, can't receive a verification code, or need to update your email address, contact support@1stflock.com. Our team can help verify your identity and restore access.