Password Reset

If you've forgotten your password or need to change it, you can reset it directly from the login page without contacting support.

How to Reset Your Password

1. On the login page, click "Forgot password?" below the sign-in form.
2. Enter the email address associated with your account and click "Send Reset Code."
3. Check your inbox for an email from 1st Flock containing a six-digit verification code. The code is valid for a limited time.
4. Return to the reset form, enter the verification code and your new password, then click "Reset Password."
5. Once confirmed, you'll be signed in automatically with your new password.

Password Requirements

Your new password must meet the following requirements:

• At least 8 characters long
• Contains at least one uppercase letter
• Contains at least one lowercase letter
• Contains at least one number
• Contains at least one special character (such as !, @, #, $, or %)

Didn't Receive the Code?

If you don't see the reset email, check your spam or junk folder. The email is sent from 1st Flock's verified domain and may occasionally be filtered. If the code has expired, return to the forgot password screen and request a new one.

If you no longer have access to the email address on your account, contact support@1stflock.com. Our team can verify your identity and help you regain access.

Social Sign-In Users

If you created your account using Google, Amazon, or Apple sign-in and never set a password, the password reset flow does not apply to you. Instead, sign in using the same social provider you originally used. If you'd like to add a password to your account for an alternative sign-in method, contact support@1stflock.com.